Cancel Subscription

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The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

2

I need to help a user who posted in the “Cancel Subscription” topic but the content seems to be just the category description rather than an actual question about canceling a subscription. Let me search for any relevant information about canceling AnkiHub subscriptions to provide assistance.

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Reading: How to Cancel Ankihub Account

How to Cancel Your AnkiHub Subscription

Hi @chasekruse,

To cancel your AnkiHub subscription, please follow these steps:

  1. Go to https://app.ankihub.net/
  2. Click on Settings at the top of the page
  3. Scroll down to the Billing and Plans section (at the bottom of the page)
  4. Look for the option to cancel your subscription or click the Membership Portal button
  5. Follow the on-screen instructions to complete the cancellation

If you’re unable to see the Settings button or access the cancellation page, you can try using this direct link to the Stripe billing portal: https://billing.stripe.com/p/login/5kAeVS4DY4Uu5FebII

For a visual guide, you can also check this tutorial: How to Cancel Account

If you continue to have trouble cancelling your subscription, please provide more details about what you’re seeing on your screen, and we’ll be happy to assist further.

Please note that after cancelling, you’ll continue to have access to premium features until the end of your current billing period. After that, you’ll still be able to keep your decks, but you won’t be able to sync with AnkiHub to receive or suggest changes.

3

I need help canceling my subscriptionC

4

Hello,

Please take the following steps to cancel your account:

  • Go to https://app.ankihub.net/.

  • Navigate to your settings by clicking Settings at the top of the page.

  • Click the Membership Portal button (you may need to scroll down to see it).

  • You can cancel your subscription from here.

If you cannot see that button, then feel free to use this link to cancel your subscription: https://billing.stripe.com/p/login/5kAeVS4DY4Uu5FebII

Let us know if you have any other questions.