How do I cancel my AnkiHub membership?

🎓 Docs 🦆 Accounts and Billing
1

Please take the following steps to cancel your account:

  • Go to https://app.ankihub.net/.
  • Navigate to your settings by clicking Settings at the top of the page.
  • Click the Membership Portal button (you may need to scroll down to see it).
    • You can cancel your subscription from here.

If you cannot access the portal, use this link: https://billing.stripe.com/p/login/5kAeVS4DY4Uu5FebII

Let us know if you have any other questions.

If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.

Thanks for considering and best of luck with your studies!

2

Looks like the “Settings” at the top of the page is gone. Can’t find “Membership Portal” anywhere, either.

4

Please take a screenshot of your main ankihub screen so we can assist you further

Screenshot 2023-08-14 at 6.19.36 PM
Screenshot 2023-08-14 at 6.19.36 PM783Ă—114 6.42 KB

5

A post was split to a new topic: Refund for Subscription

7

Hi,

I already cancelled my membership. Looking to request refund of the last payment that went out few days ago. Thank you

12

For reference and utility:

:label: How to Cancel Ankihub Account

Included below is an Iorad tutorial as well as a direct URL.

Direct URL: How to Cancel Account

Has been updated on Iorad and in the tutorial sections as well.