Refund Request and Membership Cancellation


I am a first-year medical student who purchased an annual AnkiHub subscription this week. After spending the first few days of school figuring out different resources to use for my studying, I do not see myself effectively utilizing AnkiHub, at least until next year. Is it possible to initiate a refund for my payment and cancel my subscription at this time?

Thank you so much, and please let me know. I would really appreciate your help as I am trying to minimize nonessential costs in my budget at this time.

:wave: Hi there! Is your question about canceling your AnkiHub membership? If so, please see this post and let us know if you have any other questions. :blush:

:robot: This is an automated response because you used the word, “cancel” in your post.

:wave: Hi there! We would be happy to take care of that for you. Please note, it may take a few days for the funds to appear in your account.

If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.

Thanks for considering and best of luck with your studies!

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