Not sure where to ask so posting here, would like a refund, I purchased the 55$ a year subscription and am having issues that I don’t have time to troubleshoot. Thank you.
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Hi there! We would be happy to take care of that for you. Please note, it may take a few days for the funds to appear in your account.
If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.
Thanks for considering and best of luck with your studies!
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I canceled my subscription in June 1st received confirmation it was canceled and was just charged the monthly fee again. I have canceled for the second time, but would like to be refunded as I had already canceled and do not use this platform.
Hi there! We would be happy to take care of that for you. Please note, it may take a few days for the funds to appear in your account.
If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.
Thanks for considering and best of luck with your studies!
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