Can't unsuspend new cards

When I unsuspend any new card or try to add a filtered deck I get this “No cards matched the provided search. Some cards may have been excluded because they are in a different filtered deck, or suspended.” The new cards will not show up in my decks. I have not changed any settings in months.

Please advise.

Your post was created in :person_raising_hand: Support but is not a topic our official AnkiHub support team provides support for. We provide official support for the AnkiHub web app and AnkiHub add-on, but cannot provide official support for questions about using specific decks or other general Anki questions. You can always reference the Official Anki Support Forum. This post was reassigned to the Off Topic category so community members here can still respond and help. Please refer to the below resources which may help answer your questions:

  • AnKing Tutoring: individualized help via zoom with an AnKing team member
  • AnKing VIP: individualized help via email from an AnKing team member
  • For issues or questions about public add-ons, please submit an issue on the associated GitHub repository (linked on every Ankiweb add-on page)