Images/media weren’t loading properly for a set of cards, so I deleted them all and synced, hoping that they would be re-downloaded from AnkiHub with working media. Unfortunately, however, they were not re-downloaded. Can anyone advise me on how to get these cards re-downloaded?
Error message (don't change this)
Anki 23.10 (51a10f09) Python 3.9.15 Qt 6.5.3 PyQt 6.5.3
Platform: Windows-10-10.0.22000
Flags: frz=True ao=True sv=3
Add-ons, last update check: 2024-01-10 09:03:30
Traceback (most recent call last):
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 238, in _send_request_with_retry
response = self._send_request_with_retry_inner(request, stream=stream)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 289, in wrapped_f
return self(f, *args, **kw)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 379, in __call__
do = self.iter(retry_state=retry_state)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 326, in iter
raise retry_exc from fut.exception()
tenacity.RetryError: RetryError[<Future at 0x20a001c9dc0 state=finished raised ConnectionError>]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 244, in _send_request_with_retry
response = last_attempt.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\lib\tenacity\__init__.py", line 382, in __call__
result = fn(*args, **kwargs)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 259, in _send_request_with_retry_inner
response = session.send(request, stream=stream)
File "requests.sessions", line 703, in send
File "requests.adapters", line 519, in send
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/deck_extensions/138/note_customizations/?since=2024-01-09T16%3A37%3A13.844619%2B0000&size=2000 (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x0000020A001C9FA0>: Failed to resolve 'app.ankihub.net' ([Errno 11001] getaddrinfo failed)"))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "aqt.taskman", line 138, in _on_closures_pending
File "aqt.taskman", line 82, in <lambda>
File "aqt.taskman", line 102, in wrapped_done
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 43, in on_sync_done
on_done(future_with_exception(future.exception()))
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\auto_sync.py", line 82, in sync_with_ankiweb
future.result()
File "concurrent.futures._base", line 439, in result
File "concurrent.futures._base", line 391, in __get_result
File "concurrent.futures.thread", line 58, in run
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\operations\ankihub_sync.py", line 36, in <lambda>
task=lambda: ah_deck_updater.update_decks_and_media(to_sync_ah_dids),
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 53, in update_decks_and_media
self._update_decks(ah_dids)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 76, in _update_decks
should_continue = self._update_single_deck(ah_did)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 94, in _update_single_deck
result = self._update_deck_extensions(ankihub_did)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 160, in _update_deck_extensions
if not self._download_updates_for_extension(deck_extension):
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\gui\deck_updater.py", line 171, in _download_updates_for_extension
for chunk in self._client.get_deck_extension_updates(
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 1005, in get_deck_extension_updates
response = self._send_request(
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 224, in _send_request
response = self._send_request_with_retry(prepped, stream=stream)
File "C:\Users\samda\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client\ankihub_client.py", line 246, in _send_request_with_retry
raise AnkiHubRequestException(e) from e
1322529746.ankihub_client.ankihub_client.AnkiHubRequestException: AnkiHub request exception: HTTPSConnectionPool(host='app.ankihub.net', port=443): Max retries exceeded with url: /api/deck_extensions/138/note_customizations/?since=2024-01-09T16%3A37%3A13.844619%2B0000&size=2000 (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x0000020A001C9FA0>: Failed to resolve 'app.ankihub.net' ([Errno 11001] getaddrinfo failed)"))