I tried to login to AnkiHub via the Anki app using the same username, email, and password as my AnkiHub account. However, it still says wrong credentials. Already tried resetting password and Anki app has been updated to most recent version. What else can I do to fix this issue?
Hello,
Can you confirm you are logging into AnkiHub and not Ankiweb?
Yes, I am. I log in to the AnkiHub website and I can log in just fine but if I try to login to AnkiHub via the Anki app it says wrong credentials.
You can try resetting your password here and see if it works, are you inputting your email or username? Can you try inputting your email rather than username and see if that works? or vice versa
I tried logging in using my email and password and it worked for some reason, which is great! Thanks for your help. I will let you know if I have any more issues.
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