Lost my lecture notes after update

🐛 Bug
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22

what note type are they? Can you export a few and upload here?

24

i dont know what you mean in what note types are they if you mean are they basic or cloze deletion cards then they are cloze deletion

here are few examples

i hope i uploaded it right and you can open it

notes.zip (3.9 MB)

25

anything new guys about solving my issue?

27

I have a potential solution for you:

  1. Restore from a backup.
  2. Before syncing again, go to the Fields dialog and rename your “Lecture notes” field to “Lecture Notes” (note the difference in case).
  3. Try syncing.

This is a bug in the add-on. It’s trying to adjust your fields, thinking they differ from the original note type, and mistakenly taking case into account when comparing them.

2 Likes
28

yes it helped with lecture notes but some of anking main pictures not the ones that a added are still missing after sync

here its missing

image
image737×320 12.8 KB

image
image692×356 20.1 KB

here its not missing

image
image739×329 36.8 KB

29

Does your media sync says idle? Or downloading?

30

it says idle

31

Is this happening on all cards? Like more than a 100 lets say?

Can you try going to browse → at the top go to ankihub addon → reset local changes → anking deck

32

not every single card but most of the card pictures are this way definitely more than 100 and problem is with pictures in extra field only, not pixo, first aid or other field pictures, they are fine & i did reset but it didnt change anything

33

Do you have enough storage on your device?

You can try resubscribing, not sure what might cause this however. Usually resetting local changes fixes it

34

yes i do have enough space but resetting didnt help neither resubscribing is there anything else?

35

Can you provide the NID’s of the cards you are having issues with, I will investigate to see if there’s something on our end that might be causing this

36

okay here are few examples: 1476498878557, 1476498874102, 1467682132293, 1476416048297

37

is there anything new?

41

I tried multiple times what abdo said to do and now pictures & lecture notes, both appeared i dont know why or how but they did, so thank you guys for a fast replies, attention & overall help, you have great team

4 Likes
44

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.

45

From Support to Bug

46

Added fixed