Media import into ipad

I usually use my laptop to study the AnKing deck. Recently, I purchased an iPad. I logged into my Anki account in the Anki app and then synced the notes. All the notes are there, but a lot of media is missing. Althouh, when i open the same card in my laptop i can find all the media there
is there a way to import the missing media in the ipad?

Hello,

The media will sync, it takes a long time

When you click sync, does it say its updating the media? Sometime it takes >2 hours