Not being able to sync notes and decks with my friend

🙋 Support
4

I’m sorry for providing incorrect information. Let me search for the correct procedure to get your new notes to appear in Anki.

Search

Found 8 results for 'tags:official ankihub sync new notes'

Read topic

Reading: Why are my new cards not syncing to my subscribers?

Search

Found 8 results for 'tags:official ankihub check for updates'

Search

Found 4 results for 'tags:official ankihub full sync new cards'

Search

Found 5 results for 'tags:official ankihub addon menu'

Read topic

Reading: ⚙️ AnkiHub Addon Menu

Resolving New Notes Not Appearing in AnkiHub Collaborative Deck

Hi Micha! I understand your frustration with new notes not appearing in your collaborative deck despite following the suggestion process correctly.

The Solution: Syncing with AnkiHub

Based on the official AnkiHub documentation, the correct workflow for adding new notes to a collaborative deck is:

  1. Add new note and click on “Suggest to AnkiHub” ✓
  2. Accept the suggestion on the website âś“
  3. The new notes are available on the AnkiHub website âś“
  4. Sync with AnkiHub using the AnkiHub add-on menu

The crucial step you’re missing is to specifically sync with AnkiHub after accepting suggestions on the website. This is different from the regular Anki sync with AnkiWeb.

How to Sync with AnkiHub:

  1. In Anki, look for the AnkiHub add-on menu at the top of the screen
  2. Click on “Sync with AnkiHub” (or use the keyboard shortcut Ctrl+Shift+h)
  3. Wait for the sync to complete

According to the AnkiHub Add-on Menu documentation, this “will sync all subscribed decks to AnkiHub” which should bring in your new notes.

Additional Troubleshooting:

If you’ve tried syncing with AnkiHub and still don’t see your new notes:

  1. Check your add-on version: Make sure you have the latest version of the AnkiHub add-on
  2. Check media sync status: Look at the Media Sync option in the AnkiHub menu to see if it’s still downloading
  3. Restart Anki: Sometimes a simple restart after syncing can help
  4. Reset local changes: In extreme cases, you might need to browse in Anki → click on the AnkiHub addon tab → press “reset all local changes”

Let me know if syncing with AnkiHub resolves your issue or if you need further assistance!