Question about sync

every time i try to sync my anki now it says that this is an action that only an active member can do. 1) I am paying the $5 so I am an active member and 2) when did syncing become a paid thing? it used to never happen before to me

2 Likes

Hello,

We are currently investigating an issue regarding active subscription status.

We will update you in due time, thank you for your patience

We have just uploaded a fix to solve the sync and memberships problem. Thank you for informing us about the issue, and we apologize for the inconvenience.

Thank you again for your patience, and please let us know if you have any problems. :pray: :sparkles:

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