Scholarship Extension Troubleshoot

🙋 Support
1

I recently had a scholarship associated with my account come to an end, and I am interested in extending it. Unfortunately, attempts to renew it using the link https://www.ankihub.net/scholarships have been unsuccessful.

Whenever I try to log in using my account, I am redirected back to Ankihub main webpage without allowing me the process to complete the scholarship application.

Similarly, if I log out it asks me to create a new account, and I encounter the same issue after signing back in to my account.

I would greatly appreciate any help or advice on how to resolve this!

2

I’ll help you troubleshoot this scholarship extension issue. Let me search for some relevant information on the AnkiHub Community forum first.

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Found 3 results for 'tags:official scholarship extension renewal status:public'

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Found 5 results for 'tags:official scholarships application status:public'

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Reading: Where can I apply for a scholarship?

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Found 3 results for 'tags:official scholarship troubleshooting status:public'

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Found 2 results for 'tags:official scholarship renewal issue status:public'

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Reading: What happens after my AnkiHub subscription ends?

I’m sorry to hear you’re experiencing issues with renewing your scholarship. Based on the information I’ve gathered, here’s how to address your problem:

Understanding Scholarship Applications

When applying for an AnkiHub scholarship:

  • You need to go to the scholarships page
  • You must watch the video completely, which reveals a link to proceed with the application
  • Processing can take up to 2 weeks

Troubleshooting Your Issue

The redirect issue you’re experiencing could be due to a few reasons:

  1. Browser Issues:

    • Try using a different web browser
    • Clear your browser cache and cookies
    • Disable browser extensions that might interfere

  2. Account Status:

    • Make sure you’re fully logged in to your AnkiHub account before accessing the scholarship page
    • Check if your previous scholarship has proper end status in the system

Next Steps

If you’ve tried these steps and still face issues:

  1. Contact the AnkiHub Customer Support team directly through this link

  2. In your message, include:

    • Your AnkiHub username
    • Details about your previous scholarship
    • The exact steps you’ve tried and where the process breaks down
    • Screenshots of any error messages (if applicable)

The support team should be able to help you navigate the renewal process or identify any account-specific issues preventing you from completing the application.

3

Hello,

I would be happy to help. :slight_smile:

From the page you’re describing, there’s no need to log in. The instructions for applying should be the same as they were initially; depending on your screen size you may have to scroll down a bit and there are instructions there that you can follow to complete the scholarship application.

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

4

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