Hello,
Please follow these steps:
-
Open the AnkiHub add-on menu in Anki. Check what the media sync status says:
- If it shows “Downloading”: your media is still being downloaded, just wait until it says “Idle”
- If it shows “Idle”: the media sync should be complete
-
Please make sure the field is unprotected (the box needs to be unchecked). Here is a tutorial: How to Manage Protected Fields
-
Reset local changes. Here is a tutorial: How to Reset Local Changes
If the issue continues, please provide screenshots so I can better understand the problem!
Let me know how it goes. ![]()
