Syncing Issue on Mac App

I have been trying to sync my deck from yesterday, but I keep running into this issue. I have tried reinstalling, deleting the add on, and turning off proxies in my network. It won’t even let me redownload the add-on for Ankihub. Please help

One or more errors occurred:

1322529746: Please check your internet connection. HTTPSConnectionPool(host=‘ankiweb.net’, port=443): Max retries exceeded with url: /shared/download/1322529746?v=2.1&p=240603 (Caused by ProxyError(‘Unable to connect to proxy’, NewConnectionError(‘: Failed to establish a new connection: [Errno 60] Operation timed out’)))

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Hello,

By all indications this appears to be a network issue, though related to Ankiweb, rather than Ankihub.

My first recommendations would be to try a different network, and/or a hotspot. If the problem persists you might try the official Anki forums as the error message indicates that this is a connection issue with the Anki host rather than with Ankihub connectivity.

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile: