Technical error when opening Anki on PC (error code below)

Everything works normal after opening Anki, but I keep getting this error code every time I open the app on my computer. See below in bold:

**Custom Shortcut Conflicts: **

reviewer set flag 4, reviewer set flag 5
share ‘CTRL+5’ as a shortcut

These shortcuts will not work.
Please change them in the config.json.

Any idea how to fix? I went to the add-ons, checked each single one, one-by-one, and found only 1 config.json with the terms “reviewer set flag 4” and “reviewer set flag 5”. It was the add-on called “Customize Keyboard Shortcuts”. However, when I opened the file in Notepad, it did not display the error that I received, instead, it showed that each reviewer set flag had its own CTRL+X function. See below:

“reviewer set flag 1”:“Ctrl+1”,
“reviewer set flag 2”:“Ctrl+2”,
“reviewer set flag 3”:“Ctrl+3”,
“reviewer set flag 4”:“Ctrl+4”,
** “reviewer set flag 5”:“Ctrl+5”,**
“reviewer set flag 6”:“Ctrl+6”,
“reviewer set flag 7”:“Ctrl+7”,
“reviewer set flag 0”:“Ctrl+0”,

As you can see, both 4 and 5 (in bold) do not share the same shortcut as indicated in the error message. So I am wondering, what is causing this issue to populate every time I open up Anki? To reiterate, I checked ALL of the addons for the code line “reviewer set flag 4”, and this was the only file that had that. Your help would be much appreciated.

Someone suggested this fix in an earlier post years ago (see link below), but I am not sure I understand the directions, and I am not sure if they will work in my case?

Your post was created in Support but is not a topic our official AnkiHub support team provides support for. We provide official support for the AnkiHub web app and AnkiHub add-on, but cannot provide official support for questions about using specific decks or other general Anki questions. You can always reference the Official Anki Support Forum. This post was reassigned to the Off Topic category so community members here can still respond and help. Please refer to the below resources which may help answer your questions:

  • AnKing Tutoring: individualized help via zoom with an AnKing team member
  • AnKing VIP: individualized help via email from an AnKing team member
  • For issues or questions about public add-ons, please submit an issue on the associated GitHub repository (linked on every Ankiweb add-on page)

From Support to Off Topic