Accidental membership purchase, able to get a refund?

🙋 Support
1

I accidentally purchased the wrong membership, is it possible to get a refund of the membership I purchased? I made the membership on June 19.

The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.

3

I have notified the developers of your case and they will be with you shortly!

4

I have gone ahead and issued your refund, sorry for the wait!

Please note, it may take a few days for the funds to appear in your account.

If you have a moment, we’d love to hear feedback from you. We are working hard to make AnkiHub one of the most valuable resources students can rely on and we need feedback from real users like you to help us achieve that goal! We are currently working on addressing the most important and common feedback we’ve received about the problems our users have encountered with AnkiHub as well as working on improving the overall user experience so that it is a much more smooth, more polished, and accessible experience. AnkiHub is less than one year old and we are just now getting started on addressing the issues that make it seem “rough around the edges,” to make it as pleasant and user-friendly as possible.

Thanks for considering and best of luck with your studies!

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