Annual plan refund, change to monthly

🙋 Support
1

I mistakenly bought the annual plan during my med school anki session today, rushing to get the deck downloaded. I was hoping you guys could help me get a refund and switch to a monthly plan. Thanks,
Daniel

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Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.

2

Hello!

We hope you enjoyed the Anki workship!

I have gone ahead and refunded the full amount and cancelled your subscription, you can now buy the monthly plan!

Please note it may take a few days for the funds to appear in your account

Thank you for choosing AnkiHub and let us know if you have any further questions :grinning:

3

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