Active AnkiHub plan but cannot sync

🙋 Support
1

I am not able to sync my deck anymore because it states I do not have an active membership however I have proof that I do have an active membership. What steps do I need to take to fix this? I tried the solution in the post 19 days ago where I create a new deck and add a card to it but that did not fix my issue

3

Hello,

Your subscription should be active now. Sorry about that

Let us know if you need anything else!

4

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