Again button not working properly

Everytime I click “again” the new or review card does not go to the red column. 10 minutes later a red card does appear in the review column. if i answer this card as “again” again then the card will disappear from the red column. I just want my again cards to be consistently counted. Ive already tried changing my “learn ahead minutes” setting to no effect. please help, ive wasted countless hours trying to fix this.

Hello,

What do you have your learn ahead limit as? Can you take a picture of your Anki settings?

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I changed my learning ahead limit from 0 minutes to 10 minutes. Hope this helps.

I figured it out, the learn ahead limit has to be set to 20 minutes.

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