Ai function missing

🐛 Bug
1

my anki Ai tool has randomly disappeared. Before this happened was able to use the Ai tool and ask questions to help me understand some cards better. However, I no longer see the AI tool on my app. How can I get the AI tool back?
Thanks

Error message (don't change this) 
Anki 24.06.3 (d678e393)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: macOS-14.4-arm64-arm-64bit

Traceback (most recent call last):

  File "aqt.taskman", line 142, in _on_closures_pending

  File "/Users/sulimannejrabi/Library/Application Support/Anki2/addons21/1322529746/gui/auto_sync.py", line 99, in sync_with_ankiweb
    future.result()

  File "concurrent.futures._base", line 439, in result

  File "concurrent.futures._base", line 391, in __get_result

  File "/Users/sulimannejrabi/Library/Application Support/Anki2/addons21/1322529746/gui/operations/utils.py", line 39, in wrapper
    return func(*args, **kwargs)

  File "/Users/sulimannejrabi/Library/Application Support/Anki2/addons21/1322529746/gui/operations/ankihub_sync.py", line 76, in _sync_with_ankihub_inner
    subscribed_decks = client.get_deck_subscriptions()

  File "/Users/sulimannejrabi/Library/Application Support/Anki2/addons21/1322529746/ankihub_client/ankihub_client.py", line 615, in get_deck_subscriptions
    raise AnkiHubHTTPError(response)

1322529746.ankihub_client.ankihub_client.AnkiHubHTTPError: AnkiHub request error: 502 Bad Gateway

Sentry link (for developers)

2

Hello,

A couple of quick questions:

Are you on the AI trial at the moment?

Are all of your addons up to date?

Can you see the AI features from ankihub.net within a browser?

image
image1341×633 62 KB

image

3

hi,
I do not know if I am currently on the AI trail. However, I had access to Anki AI for a while before it suddenly disappeared.
All my add-ons are up to date. I don’t have any anki AI add on though.
I do not see the feature within a browser.

4

Did you receive an invitation inviting you to the AI-feature trial?

5

Hi, mine also disappeared but I do see the smart search on ankihub. How do I get back the AI tool?

6

Hello,

Can you help me understand what you mean when you say it disappeared? Which feature/s disappeared, when, etc.?