Ankihub (perpetual maintenance? lol)

🙋 Support
1

When I sync, an ankihub message has been appearing for the past few weeks (maybe longer) stating that maintenance is occurring. How long is this expected for?

Thank you for all you guys do!

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118×1412 423 KB

3

I’ll help you with your question about the ongoing AnkiHub maintenance message. Let me search the forum for any relevant information about this issue.

Search

Found 3 results for 'tags:official ankihub maintenance message sync status:public'

Let me search for more specific information about the maintenance message:

Search

Found 3 results for 'tags:official ankihub maintenance status:public'

Search

Found 0 results for 'tags:official maintenance message status:public'

Thank you for your question about the AnkiHub maintenance message and for your patience with this issue!

I don’t see any official announcements about ongoing maintenance in the community forums. The maintenance message you’re seeing during syncing appears to be a temporary notification that has been displaying longer than expected.

This could be related to:

  1. Backend system updates or improvements that are taking longer than anticipated
  2. An oversight where the maintenance notification wasn’t removed after work was completed

What you can do:

  1. Continue using AnkiHub as normal - If you’re able to sync and use your decks without other issues, the maintenance message is likely just informational and not affecting functionality.

  2. Report this specific issue - Since this appears to be ongoing, you can help by reporting it:

    • Create a new topic in the Support category on community.ankihub.net with details about the exact message you’re seeing
    • Include screenshots if possible

  3. Check for updates - Make sure your AnkiHub add-on is updated to the latest version, as this might resolve the issue.

If you experience any actual sync problems beyond just seeing the message, please let us know with specific details about what’s happening.

Thank you for your understanding and for supporting AnkiHub!

4

Hello,

This is most likely a bug, as we haven’t had any maintenance in the past 2 weeks.

Can you still sync normally or is it impacting the sync?