Anking deck not syncing

[fkolley]

Hi!

I signed up for AnkiHub using my school email but my anki account is under my personal email. I didn’t think it would be an issue as I thought I would have to download the Anking step deck and import it. Basically, when I sync it doesn’t show up and idk if it’s because the emails are different.

The category for general support questions related to using AnkiHub.

Things not to ask about here:

• Questions already answered in our documentation
• Questions about specific decks (ask in AnkiHub Decks)
• General Anki questions (ask at the Anki Support Forum or in Off Topic)

Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.

[Sameem]

Have you downloaded the Ankihub addon, if not please install the addon using this code in your “add new addon” section: 1322529746

Once it’s installed, close and reopen anki, then on top you will see ankihub, click on it and it and log in using your school email (since you have ankihub signed in with that) , then it will show you the decks you have subscribed to and ask you if you want to load it.

Let us know if you have any other issues.