Cancelling AnkiHub Subscription

Hey, I have the same issue, where one can’t find the cancel button. I‘ve already emailed the support, but I thought why not look it up again, if there is no other solution. So here I am.

I‘d like to add though that it‘s a great service, but I currently don‘t need it anymore - happily enough.

Thanks in advance!

@bobcopeland @oayegbusi @azerinth your subscriptions have been canceled. Let us know if you need anything else!

@bobcopeland We currently have an issue with our payment processor not allowing users to cancel their subscriptions. Our developer team are on it and are working on a fix. It should be out very very soon

For now, we are processing cancellations manually through the support team.

We apologize for the inconvenience and we thank you for your patience :slight_smile:

Please cancel my subscription. Thank you!

@kimcornelia your subscription has been canceled :slight_smile:

A post was split to a new topic: Subscription Cancellation

Please cancel my subscription, thank you.

@devanf12 I’ve canceled your subscription! :slight_smile:

Hi, I need help cancelling my subscription as well. Thank you very much.

I’m having the same issue. @Ahmed7 Please help with canceling my subscription as well! I’d hope that the cancelation process is more transparent and streamlined moving forward, considering so many folks are posting with the same challenges.

Dr. @Ahmed7 I kindly ask you to cancel my subscription as I have wasted a lot of time trying to figure out where to cancel my subscription in the settings…

@johnjhpark @doctacopta @nighthawk I’ve canceled your subscriptions. Let us know if you need anything else!

@doctacopta We currently have an issue with our payment processor not allowing users to cancel their subscriptions. Our developer team are on it and are working on a fix. It should be out very very soon

For now, we are processing cancellations manually through the support team.

Can you please cancel my subscription as well? Thank you!

@agm1996 I’ve canceled your subscription! :slight_smile:

Cancel my Subscription.

@bri048 your subscription has been canceled. Let us know if you need anything else! :slight_smile:

@Ahmed7 Hi, Can you please cancel my ankihub subscription? Thank you!

@davidmed123 your subscription has been canceled :slight_smile:

1 Like

@Ahmed7 Hello can you cancel my ankihub subscription? Thank you

cancel my subscription. why aren’t mods posting the correct instructions for cancelling?