The category for general support questions related to using AnkiHub.
Things not to ask about here:
Please include supporting information and documents such as screenshots, recordings, etc.
Psychiatry is the first rotation I did. Iām not sure what I did in my Anki settings, but the ONLY cards I see from Anking are the psychiatry cards. I went to browse ā tags ā āAK_Step_2_V12ā ā Pediatrics ā and thereās only 6 cards.
How do I reset Anking/Ankihub to original settings?
I tried clicking Reset all local changes to a deck, Rebuild subdecks and move cards into subdecks" and that didnāt help.
I checked the suspended/buried Card States and couldnāt find them there either.
Please help me out!
Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @
mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.
You can also find answers to common questions in our FAQ and Docs.
Iāll help you figure out why youāre only seeing Psychiatry cards from AnKing. Let me search for relevant information that might help with this issue.
Search
Found 3 results for 'tags:official filtered deck subdecks AnkiHub suspended status:public'
Search
Found 0 results for 'tags:official filter cards deck not showing status:public'
Search
Found 5 results for 'tags:official missing cards status:public'
Search
Found 5 results for 'tags:official filtered deck status:public'
Based on the information provided and the search results, it seems like youāre having an issue where you can only see Psychiatry cards from the AnKing deck, despite trying to access other specialties like Pediatrics.
This is likely due to one of the following reasons:
-
Filtered deck issue: You might be studying from a filtered deck that only contains Psychiatry cards.
-
Hidden cards: The cards might be hidden because theyāre suspended, buried, or filtered.
-
Browse view settings: Your browser view might be showing notes instead of cards, or might have a filter applied.
Here are some steps to troubleshoot:
1. Check if youāre in a filtered deck
- Go to the deck screen and see if youāre studying from a filtered deck
- If so, click on it and choose āEmptyā at the bottom to return cards to their original decks
2. Reset filters in the browser
- In the browser, click on the search bar and delete any existing filters
- Make sure itās showing āCardsā and not āNotesā in the dropdown (as shown in one of the search results)
- Try searching for
deck:AnKing::Step2
or similar to see all Step 2 cards
3. Check card states
- In the browser, look for the āCard Stateā filter in the sidebar
- Make sure āShow suspended cardsā is selected if you want to see all cards
- You can also try selecting āAll Cardsā to make sure youāre seeing everything
4. Rebuild the deck
- Try using the āCheck Databaseā option in the Tools menu
- Then try āCheck Mediaā to ensure all media files are properly synced
5. Consider a clean reinstall of the AnKing deck
If everything else fails, you might need to:
- Export your scheduling data (if you want to preserve your progress)
- Uninstall the AnKing deck completely
- Reinstall it fresh through AnkiHub
For more specific guidance on filtered decks, you can check out this tutorial mentioned in the search results: How to Build a Custom-Filtered Deck
Have you tried any of these steps yet? If so, which ones havenāt worked for you?
Hello,
I would be happy to help. 
Just to make sure: when you reset local changes what screen did you see?
Did you by chance see a screen that said something akin to āno AnkiHub decks configuredā?
I suspect that you are not currently subscribed to any decks, which is why resetting the deck has not worked.
Give that a shot and let me know how you fare. 
Hi,
Thank you for your reply. Yeah I get āYou donāt have any AnkiHub
decks configured yet.ā
But Iām pretty sure I purchased a 1 year subscription. And if I donāt have any subscriptions, how come the Pediatric cards are showing?
Yep, that message is telling you that you havenāt configured (subscribed to) any decks on AnkiHub yet. 
Yep, it appears that you have a subscription to AnkiHub, as a whole. But, from what I can see, you havenāt yet subscribed to any specific decks
From what I have gathered from the images youāve shared, it appears that most of the pediatric cards are not showing, I believe.
As to where, and how, you got your current collection Iām not sure I can know. Could be that you were subscribed to a deck, and unsubscribed, could be that you got cards in another way, Iām really not sure. You might have more insight in that regard
But, the solution will still be the same:
- Subscribe to the deck/s you would like to have in your collection.
- Reset local changes to your deck as per the recommendations above
Just as a quick primer, these tutorials may be of use:
- Make sure you have an active membership: Sign In
- Install the Ankihub addon: Install Ankihub Addon (New User)
- Subscribe to and install a deck: Subscribe/Install Step Deck (New User)
- Start using the deck: How to Get Started Studying
(the example used there is the Step Deck, though the same basic process applies for any deck on Ankihub)
Once youāve made sure to have done all that, reset changes to the deck and you should (hopefully) be all set.
The only other thing you might do is check your Anki version number to make sure that itās up to date (top menu bar, Anki - About Anki). If itās anything other than 25.02 youāll want to update: https://apps.ankiweb.net/
Give those things a shot and let me know how you fare. 