Dermki is showing me the answer

🙋 Support
1

The category for general support questions related to using AnkiHub.

all of my cards are showing me the answer on dermki… please help. I attached a screenshot.

Screen Shot 2024-01-19 at 8.50.21 AM
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Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, complete error messages, etc.

2

its also saying “cloze deletions can only be used on cloze notetypes”

3

now all my cards are coming up as blank… please help im losing my mind and dermki never seems to work for me.

4

Hello,

Please see the second part of the FAQ for the solution. This issue arises when you protect the text field.

5

ok great (sorry i must have protected by text when i was trying to fix the problem myself)
but im still having the issue… the answer is showing for every dermki cards

Screen Shot 2024-01-19 at 1.36.44 PM
Screen Shot 2024-01-19 at 1.36.44 PM1059×201 6.52 KB

6

Can you take a full screenshot of your screen? Does this happen with every card?

What anki version are you on?

7

yes this happens with every single dermki card!!! this is my version:

Version ⁨23.12.1 (1a1d4d54)⁩
Python 3.9.15 Qt 6.5.3 PyQt 6.5.3

and then when i hit browse when i’m on dermki deck it says "cloze deletions can only be used on cloze notetypes”

here’s a screenshot of the entire screen

Screen Shot 2024-01-19 at 4.27.59 PM
Screen Shot 2024-01-19 at 4.27.59 PM1435×816 28.4 KB

please help!!!

8

Did you change the note type of the card by any chance?

Can you go to browse → click on the dermki deck on the left hand side in decks → check note types in browse (see image)

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Then take a screenshot

CleanShot 2024-01-20 at 00.57.08

9

i dont think so? idk how to change the note type. i think i found what you are looking for…

Screen Shot 2024-01-19 at 5.17.21 PM
Screen Shot 2024-01-19 at 5.17.21 PM1356×811 240 KB

10

Is this a fresh install of the deck? Did you study any cards? If not, try using the AnkiHub > Reset all local changes to a deck option in the browser.

11

No it’s not a fresh install but I don’t mind losing my progress. I will try what you suggested and let
You know. Thanks!

12

i cant find where to reset all local changes??

13

See how to do so here

14

its still doing the same thing as my original problem… should i just delete and redownload? i dont care about progress… i just havent been able to study with this for the past week and need it fixed

15

Yes, you can try deleting the deck and unsubscribing on AnkiHub.

Then resubscribe and sync

16

what is the deck code im struggling to find it with the video instructions

17

There is no deck code.

  1. Unsubscribe from the deck by going to your main anki screen → ankihub addon at the top → deck management → click on anking overhaul → unsubscribe

CleanShot 2024-01-23 at 18.53.08

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  1. Go to the deck → right click → delete deck

    CleanShot 2024-01-23 at 18.53.52
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  2. Go to ankihub → find AnKing overhaul → subscribe again

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CleanShot 2024-01-23 at 18.54.22
CleanShot 2024-01-23 at 18.54.221456×795 152 KB

  1. Go back to Anki → click sync → it will prompt you to install the deck again
    CleanShot 2024-01-23 at 18.54.49
    CleanShot 2024-01-23 at 18.54.49891×205 27.9 KB
18

it didnt help

19

its still showing me the answer and then when i hit browse it says “cloze deletion can only be used on cloze note types”

20

any other suggestions? i didnt change anything, it just happened last week out of no where