Error/connection time out syncing

Each time i try to sync my deck, it takes about two minutes then it says connection time out error, however I know it isnt teh network because this is the network i always use and it does the same thing on my phone even though im just using cellular 5G. I also have done the new update.

Hello,

Please use AnkiHub > Help > Upload logs and data and let us know the filename shown.

File name is: ankihub_addon_debug_info_98eca_1731009784.zip

Hello,

I have also been having the same issue

This is my filename: ankihub_addon_logs_f02cf_1731984063.log

@abdo.nh

Is this about AnkiWeb or AnkiHub sync @cgc002 @rrigat?

Hello,

This appears to be a known issue with Anki’s servers at the moment, rather than Ankihub:

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

1 Like

Yes, thank you so much!

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