I have the same issue on Mac.
Hi, could you paste the rast of the error? The interesitng part is right after the âcaught exceptionâ? Or it is the exact same 403 error?
Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When youâve discovered the add-on that is causing the problem, please report the issue to the add-on author.
Debug info:
Anki 2.1.56 (07fd88dd) Python 3.9.15 Qt 6.3.2 PyQt 6.3.1
Platform: macOS-13.1-arm64-arm-64bit
Flags: frz=True ao=True sv=2
Add-ons, last update check: 2023-01-26 12:17:47
Add-ons possibly involved: â¨AnkiHubâŠ
Caught exception:
Traceback (most recent call last):
File âaqt.taskmanâ, line 122, in _on_closures_pending
File âaqt.taskmanâ, line 71, in
File âaqt.taskmanâ, line 90, in wrapped_done
File â/Users/roiz/Library/Application Support/Anki2/addons21/1322529746/gui/decks.pyâ, line 467, in on_download_done
notes_data: List[NoteInfo] = future.result()
File âconcurrent.futures._baseâ, line 439, in result
File âconcurrent.futures._baseâ, line 391, in __get_result
File âconcurrent.futures.threadâ, line 58, in run
File â/Users/roiz/Library/Application Support/Anki2/addons21/1322529746/gui/decks.pyâ, line 483, in
lambda: AnkiHubClient().download_deck(
File â/Users/roiz/Library/Application Support/Anki2/addons21/1322529746/ankihub_client.pyâ, line 344, in download_deck
s3_response_content = self._download_with_progress_cb(
File â/Users/roiz/Library/Application Support/Anki2/addons21/1322529746/ankihub_client.pyâ, line 373, in _download_with_progress_cb
raise AnkiHubRequestError(response)
1322529746.ankihub_client.AnkiHubRequestError: AnkiHub request error: 403 Forbidden
Same error was occurring yesterday for a friend who had just registered for AnkiHub after my raving review. I was going to help her set it up, and then same 403 forbidden error, which was the last of the logs. It was on trying to subscribe to a deck as well.
Error An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed. If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem. When youâve discovered the add-on that is causing the problem, please report the issue to the add-on author. Debug info: Anki 2.1.56 (07fd88dd) Python 3.9.15 Qt 6.4.0 PyQt 6.4.0 Platform: Windows-10-10.0.19044 Flags: frz=True ao=True sv=2 Add-ons, last update check: 2023-01-26 20:01:47 Caught exception: Traceback (most recent call last): File âaqt.taskmanâ, line 122, in _on_closures_pending File âaqt.taskmanâ, line 71, in File âaqt.taskmanâ, line 90, in wrapped_done File âC:\Users\Administrator\AppData\Roaming\Anki2\addons21\1322529746\gui\decks.pyâ, line 467, in on_download_done notes_data: List[NoteInfo] = future.result() File âconcurrent.futures._baseâ, line 439, in result File âconcurrent.futures._baseâ, line 391, in __get_result File âconcurrent.futures.threadâ, line 58, in run File âC:\Users\Administrator\AppData\Roaming\Anki2\addons21\1322529746\gui\decks.pyâ, line 483, in lambda: AnkiHubClient().download_deck( File âC:\Users\Administrator\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client.pyâ, line 344, in download_deck s3_response_content = self._download_with_progress_cb( File âC:\Users\Administrator\AppData\Roaming\Anki2\addons21\1322529746\ankihub_client.pyâ, line 373, in _download_with_progress_cb raise AnkiHubRequestError(response) 1322529746.ankihub_client.AnkiHubRequestError: AnkiHub request error: 403 Forbidden
I am also having the same error⌠Good thing that i am not alone in thisâŚAnyone can fix this please reply here.
Hey guys⌠Mine still not working, has anyone had any luck so far?
@andrew i think this may be related to our server error.
@jakub.f is there any chance this was introduced on the addon update
To everyone else - weâre actively working on it! Try again later today or tomorrow or follow up here
2 Likes
Thank you so much! I wasnât too worried when I saw many other people with the same problem.
Same error here. Iâve been trying to download a deck since yesterday.
There was an issue that caused AnkiHub to fail when attempting to download or upload decks and we just deployed a potential fix that should hopefully allow AnkiHub to upload or download decks again. Can yaâll please give it another try and let us know if it seems to be fixed? Thanks!
It worked, thanks for the fix
2 Likes
It worked! thanks a lot guys
2 Likes
It worked, thank you guys
1 Like
Iâm getting a similar looking error when I am quitting the Anki app with Ankihub add-on in it. Is this the same issue?
Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When youâve discovered the add-on that is causing the problem, please report the issue to the add-on author.
Debug info:
Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 6.3.1 PyQt 6.3.1
Platform: Mac 12.6
Flags: frz=True ao=True sv=?
Add-ons, last update check: 2023-01-29 21:52:49
Add-ons possibly involved: â¨AnkiHubâŠ
Caught exception:
Traceback (most recent call last):
File âaqt.taskmanâ, line 122, in _on_closures_pending
File âaqt.taskmanâ, line 71, in
File âaqt.taskmanâ, line 90, in wrapped_done
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/sync.pyâ, line 201, in on_syncing_done
on_done()
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/entry_point.pyâ, line 121, in on_startup_syncs_done
check_ankihub_db(on_success=check_anki_db)
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/gui/db_check.pyâ, line 22, in check_ankihub_db
on_success()
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/gui/anki_db_check.pyâ, line 18, in check_anki_db
_check_missing_ankihub_nids()
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/gui/anki_db_check.pyâ, line 28, in _check_missing_ankihub_nids
if not (ah_dids_with_missing_ah_nids := _decks_with_missing_ankihub_nids()):
File â/Users/davidbaek/Library/Application Support/Anki2/addons21/1322529746/gui/anki_db_check.pyâ, line 75, in _decks_with_missing_ankihub_nids
note_type = mw.col.models.get(mid)
AttributeError: âNoneTypeâ object has no attribute âmodelsâ
Iâm getting this message as well
Can you make sure the add-on is up to date and see if the problem persists?
Hi, I have just become a premium member and the link : Anki hub add on is not working out. It does not download . I lost 1 hour .I am using a iPad Pro last version âŚthanks I need help
You cannot add addons on Ipad. You will need a computer or laptop. Install the addon on your Anki profile there, then sync on your laptop/computer, then you can sync on your Ipad and you will see the decks you want.
Thank you but I already tried in my laptop and did not work out
Can you elaborate?
Addons only work on laptop/PC. They cannot be installed on ipad/iphone devices