Hello
I purchased USMLE step anki v12 today and downloaded on my PC. But soon after my ankiweb made an error with the installation so I deleted ALL of ankihub downloads and logged out reinstalled ankiweb to a lower version.
I tried to download ankihub addon v12 again on this website, but the same pop up is not showing up for the download.
Now, I am logged out from ankihub on ankiweb too.
Where can I find and reinstall the ankihub?
Or should I just purchase again?
Thank you in advance!!
Hello,
If the pop up to download is not showing up, click sync in your Anki.
Or do this:
Please try resetting your local changes. To do this:
Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes
This will restore everything to what AnkiHub has unless you have specifically protected those fields
Please take a picture of your anki screen as well
Thank you for your reply!!
I tried both of ways you explained, but since I deleted all addons, my ankihub tap is not showing up.
Can you guide me with further instructions?
Thank you
Please redownload the ankihub addon
In your anki, at the top left, go to tools → addons → get addons → paste this code: 1322529746
Then after that, you can reset local changes as outlined in my previous post and all your ankihub cards will be back
Thank you for your reply.
I did everything as you recommended, redownloading the ankihub addon,
and then clicked sync, but nothing showed up.
when clicking browse → 'ankihub addon tab’is not showing up.
Is it maybe because I redownloaded anki app…?
As I mentioned before, because of the downloading error, I deleted all of the materials, logged out and re-downloaded anki app to a lower version…
Thank you in advance.
I got all the cards back!!! Thank you very much 
Have a nice day.
I am sorry but I have another question…
I thought I got all the cards back but it looks like it has only 1/10 of all cards. (total card number 3020)
My friends who downloaded the same deck have over 30,000 cards.
Could you help me with this problem?
Thank you.
Can you go to browse → decks → anking overhaul → check how many cards you have there?
Can you now go to tags right under that and click ak step 1 v12 and see how many cards there are?
Hello,
Could you help me with the problem regarding card numbers?
Or should I delete them all again and re-download the deck?
Thank you!
Sorry for the late reply!
Try this:
Please try resetting your local changes. To do this:
Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes
This will restore everything to what AnkiHub has unless you have specifically protected those fields
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