I am having issues seeing the media on the Anking Deck and the Sketchy deck. I have gone through multiple submissions to try and find a solution and nothing has come up. This is what my screen shows. I have tried resetting local changes and nothing changed. I am trying to import media but not sure on how that works.
Is there anyone I can email?
We do not own the Sketchy deck so you will have to contact the relevant owner for the media issues, you can @ them here.
Regarding the Anking deck, you do not have V12, this seems to be a downloaded deck. Can you confirm that you subscribed to the deck on AnkiHub and that you have the ankihub addon installed and you synced as well?
Can you take a picture of the decks you are subscribed to like this:
