Media not downloading

Hi I’ve downloaded the step 1,2,3 deck but the media is showing. On the check media tab it says that the media is still downloading. Its been half a day and I have very fast internet connection so I know it must be some other problem. Any help would be greatly appreciated.


Can you try exit out of Anki and go back again?

Then try this:
Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields