Membership access

🙋 Support
1

after I downloaded I paid for a yearly membership, downloaded anki, downloaded the ankihub extension and synced them both I still do not have access to the membership decks. I tried to see if it was just my program but I can still download the free decks (dermki, getting started with Anking) without a problem,

2

Hello,

Your subscription is active on our system. You should be able to subscribe to all the decks.

3

Hi! I am having the same issue, would you mind helping me out? Thanks in advance!

4

Hello @pg7497

Your subscription is active on our system. You should be able to subscribe to all the decks.

6

Hi! My username is chases1. I paid for the subscription and when I try to click on the mcat deck it says that requires a membership. And when I login to anki and try to sync, nothing comes over.

7

if @Ahmed7 you could help out itd be huge

9

Hello,

Your subscription is active, you just need to click on the MCAT deck and click subscribe.

The “locked” is just a visual bug that will be resolved soon