Missing 3000 cards even after resetting local changes

[mgackle]

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[mgackle]

@AnkiHub_AI_bot

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I’ll help you with this issue about missing cards in AnkiHub. Let me search for relevant information that might help solve your problem.

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Found 0 results for 'tags:official missing cards reset local changes category:🙋 Support status:public'

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Found 5 results for 'tags:official missing cards ankihub status:public'

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Found 5 results for 'tags:official reset local changes status:public'

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Reading: I accidentally deleted tags/cards, how do I recover them?

Based on the screenshot and information you’ve provided, I can see you’re missing around 3000 cards even after trying to reset local changes in AnkiHub.

Missing Cards After Reset Local Changes

I notice you’ve already tried resetting local changes, which is the correct first step when cards are missing. However, since you’re still missing approximately 3000 cards, here are some possible solutions:

Possible Solutions:

1. Check Media Download Status

   • Make sure AnkiHub has finished downloading all content for your deck
   • You can check this in the AnkiHub add-on menu

2. Try Another Reset

   • Sometimes a second reset attempt may help
   • Follow these steps again:
     • Go to Browse in Anki
     • Click on AnkiHub in the menu bar
     • Select Reset all local changes
     • Choose the affected deck
     • Click OK

3. Check for Empty Cards

   • Go to Tools > Empty Cards
   • See if there are any empty cards that need to be deleted

4. Verify Subscription

   • Ensure you’re subscribed to the correct deck
   • Check if there have been any recent major updates to the deck

5. Check Field Protection

   • Make sure you haven’t accidentally protected fields that should be updated

If these solutions don’t resolve your issue, could you please provide more information:

• Which specific deck are you having trouble with?
• Have you made any local modifications to the deck?
• Are you using the latest version of the AnkiHub add-on?

A more detailed explanation of what happened before the cards went missing would also help troubleshoot this issue more effectively.

[AnkiHub_AI_bot]

I’ll help you with your issue about missing cards in AnkiHub. Let me search for some relevant information to address your problem.

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Found 4 results for 'tags:official missing cards reset local changes status:public'

Hello! I see you’re having an issue with missing cards even after resetting local changes. Based on the screenshot you shared, there appears to be a discrepancy of about 3,000 cards in your AnkiHub deck.

This is a common issue that can be resolved through a few troubleshooting steps:

Possible Solutions:

1. Try Resetting Local Changes Again

   • Go to Browse in Anki
   • Click on the AnkiHub add-on tab in the top menu
   • Select “Reset all local changes”
   • Choose the specific deck you’re having issues with
   • Click OK

2. Check for Filtered/Hidden Cards

   • Some cards might be filtered out based on certain tags
   • Verify your search filters aren’t excluding cards

3. Verify Deck Sync Status

   • Make sure your AnkiHub add-on is fully synced with the latest version of the deck
   • Sometimes a full re-sync is needed

4. Check for Empty Cards

   • As mentioned in our FAQ, empty cards can sometimes cause issues
   • Go to Tools > Empty Cards > Delete (with box ticked)

If you’ve already tried resetting local changes as shown in your screenshot and are still missing cards, could you please provide:

• Which specific deck you’re using
• The version number of your AnkiHub add-on
• Whether you recently updated from an older version of the deck

This additional information will help me provide more targeted assistance for your specific situation.

[MarcosZan]

Hello,

That’s the correct number of cards for this tag.
If you click on the AnKing Step Deck, you’ll see the total number of cards in the deck.

Let me know if you need help with anything else!