Missing Anki cards from AnKing Step Deck

[cjannach]

Hi! I just downloaded the AnKing Step Deck + Storage. I was trying to start doing the lolnotacop deck for the bugs. Mine only shows 336 cards, but I had seen online people saying theirs was 1000s. I have already reset all local changes because I saw that fixed other people’s issues, but mine still shows a low amount of cards.

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Found 0 results for ‘tags:official AnKing Step Deck lolnotacop missing cards category: Support order:latest max_posts:20 status:open’

You’re not doing anything wrong—this is a deck setup issue, not a bug with your account.

A few things to check:

1. Make sure you have the full Step Deck + Storage imported and subscribed via AnkiHub

   • In AnkiHub, open the AnKing Step Deck + Storage shared deck page and confirm you’re subscribed.
   • In Anki on your computer, go to Tools → Add-ons and confirm the AnkiHub add-on is installed and logged in with the same account.
   • Sync Anki, then go to AnkiHub → Manage AnkiHub Decks and make sure the Step Deck is linked and up to date.

2. Check if cards are in the Storage deck or suspended

   The Step system often keeps a lot of cards in “Storage” / suspended until you move them into your active step.

   • In the Browser, search for:
     • deck:"AnKing Step Deck::Storage" (or any Storage subdeck), and
     • is:suspended
   • See how many total cards are there. Many of the lolnotacop cards might just be suspended or sitting in Storage, which is why you only see ~336 active cards.

3. Confirm you’re in the correct subdeck for lolnotacop

   Depending on how you imported things, lolnotacop cards may live in a specific subdeck (e.g., something like AnKing Step Deck::Lolnotacop or similar) and only a subset might be active for your current step.

   • In the Browser, search:
     • tag:lolnotacop
     • Or any tag you know is used for those cards.
   • Check the card count at the top right of the Browser to see how many exist in your collection total, even if they’re not all due.

4. Due count vs. total count

   If you’re looking at the home screen number (the “336”), that might be due cards, not the total cards in that deck/tag.
   The full lolnotacop set can be in the thousands, but only a portion will be:

   • unsuspended,
   • in your current Step deck,
   • and due today.

   In the Browser, click the deck on the left and look at the total card count there to see how many you actually have, regardless of due status.

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To help further, it would be useful if you could post a screenshot of:

• Your deck list showing the Step Deck + Storage structure, and
• The Browser with a search like tag:lolnotacop, showing the total card count.

Once we see that, we can tell you exactly whether you’re missing cards or if they’re just in Storage/suspended.

[MarcosZan]

Hello,

The AnKing Step Deck V12 does not have subdecks by default. I assume you are referring to the tags.

Could you please navigate to this tag: #AK_Other > #AK_Original_Decks > Step1 > Lolnotacop?

Click on the Lolnotacop tag and let me know how many cards you see there.

[cjannach]

Aren’t these subdecks?

[cjannach]

When doing what you said (#AK_Other > #AK_Original_Decks > Step1 > Lolnotacop) it shows 4532. Sorry I’ve very new to using other people’s Anki I would always just make my own so I’m unsure of how to use tags and such.

[MarcosZan]

We are here to help!

Yes, those are subdecks. The AnKing Step Deck doesn’t come with subdecks by default, so that subdeck structure was likely already there.

Updating your AnKing deck or resetting local changes won’t automatically organize the cards into subdecks. Therefore, you will need to manually move the cards containing the “Bugs” tag to the “Bugs” deck that already exists.

To move cards from one deck to another, just select the cards you want to move (in this case, select the “Bugs” tag). Click on one of the cards and press Cmd + A (on Mac) or Ctrl + A (on Windows) to select all of them. Then, right-click, select “Change Deck,” and choose the deck you want to move the cards to.

This tutorial can help show you how to move cards: How to move cards from your old V11 deck to a new deck

Let us know if you need help with anything else.