Missing media files

I am aware this question has been asked plenty of times and Iā€™ve looked around on the Wiki and still canā€™t find options. Missing 6807 media files, canā€™t seem to find answers anywhere.

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

Hello,

Are you noticing that media is not displaying properly, or is this the number that is shown when you click on ā€˜check mediaā€™?

Shown when I click check media.

Hello,

Thatā€™s normal. It has to do with older files, sometimes replaced or orphaned media files. I have the same thing (as do most/all users). Itā€™s not indicative of anything being wrong, or anything needing to be fixed.

Please let me know if that answers your question, and if thereā€™s anything else I can help with. :slight_smile:

Ah I see, is it okay to click ā€œDelete Unusedā€ then?

Hi, Iā€™m having the same issue - none of my images have ever shown across any cards since downloading the deck last month. I unsubscribed and re-downloaded the deck 2 times.

In another thread, it recommended reset all local changes in the AnkiHub tab, but I donā€™t see that option. ā€œMedia Sync: Idleā€ shows up in the fourth line though, wondering if this is the reason none of the images appear? (see screenshot)

When I click Tools > Check Media, it says ā€œThe following files are referenced by cards, but were not found in the media folder:ā€ (then lists every png file name - see screenshot)

Would love to benefit from this deck with the photos if anyone knows how to fix this so the deck includes all the photos. This is my first time using Anki!