New imaged not showing

🙋 Support
1

Hello,
I think I have a bug where the new AnkiHub images are not showing on my deck. I still have some of them (like the newer ones such as for fragile X syndrome), but some of my friends who also use AnKing have more updated pictures. I already tried updating the addon and resetting local changes and it’s still the same. Just trying to see if I can get some help. Thank you!

2

Hello,

Can you show me an image of a card that’s not displaying properly for you?

3

Hi there,

The images are showing, but it’s just they are not updating to the new images. This card for instance:

image
image1092×1012 137 KB

I did not realize there were new AnKing images until I saw this card on my friend’s screen with the new image. I tried syncing AnkiHub, clicking media sync, etc.

4

I believe it’s because you have those fields protected:

image
image757×279 16.5 KB

2 Likes
5

Thank you so much! I didn’t realize I had those checked.

1 Like
6

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