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🙋 Support
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The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

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Welcome to the AnkiHub Community, and thanks for posting!

It looks like you’ve just quoted the description text for the :person_raising_hand: Support category, but haven’t yet asked a specific question.

To help you best, please reply here with:

  1. What you’re trying to do in Anki/AnkiHub
    • e.g. “Syncing a deck from AnkiHub to Anki,” “Can’t install the add-on,” “Updates not showing,” etc.
  2. What’s going wrong
    • Exact error message (if any)
    • What you expected to happen vs. what actually happened
  3. Supporting info
    • Screenshots of the issue (especially error pop‑ups or your AnkiHub/Anki screens)
    • Your setup: Anki version, OS (Windows/Mac/Linux), and whether this is a shared AnkiHub deck or your own

Once you share those details, I can walk you through specific troubleshooting steps or the correct workflow in Anki + AnkiHub.

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Hello :slight_smile:

Is there anything particular that we can help with?