Error

🙋 Support
1

The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

2

Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.

You can also find answers to common questions in our FAQ and Docs.

CleanShot 2024-09-29 at 08.56.43@2x
CleanShot 2024-09-29 at 08.56.43@2x2118×1412 423 KB

4
Thinking

Search
Found 0 results for ‘tags:official Error general support category things not to ask about here category::person_raising_hand: Support order:latest max_posts:20 status:open’

It looks like you’ve just copied the description text of this Support category into your post, but you haven’t yet described what your actual error or problem is.

To get help more quickly, please reply here with:

  1. What exactly is happening?

    • Error message text (copy–paste if possible)
    • When it happens (e.g., “when syncing AnkiHub,” “when subscribing to a deck,” etc.)

  2. Your setup:

    • Anki version (e.g., 23.12)
    • AnkiHub add-on version (from Tools → Add-ons → AnkiHub → View Files or description)
    • Operating system (Windows/Mac/Linux)

  3. Screenshots or screen recording of the error (show the full Anki window if possible).

Once you share those details, I can help narrow down what’s going on and suggest specific steps (e.g., checking add-on conflicts, reinstalling AnkiHub, fixing sync issues, etc.).

6

Hello,

Could you please provide more context about the error you are experiencing? Please paste the error message or send some screenshots.