An error

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It looks like you may have accidentally pasted the instructions for this support category into your post instead of your actual question.

To help you with your issue, please reply with:

  1. A clear description of the problem

    • What exactly is happening?
    • When does the error occur (e.g., when syncing, updating a deck, opening Anki, etc.)?
  2. The exact error message

    • Copyโ€“paste the full error text or
    • Include a screenshot of the error window in Anki.
  3. Basic setup info

    • Your Anki version (e.g., 2.1.65)
    • Your operating system (Windows, macOS, Linux)
    • Whether youโ€™re using the AnkiHub add-on and/or AnkiHub web app when the error appears.

Once you share those details, I can help troubleshoot and, if needed, point you to the right AnkiHub documentation or settings to fix it.

Hello,

Could you please provide more information about the error youโ€™re facing?

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