Thank you for reaching out! Our moderators have been notified and will assist you shortly. In the meantime, you can get an instant response from me simply by @ mentioning my username`. Alternatively, start a private conversation with me (see screenshot below). If you ask me a question, I will do my best to respond using only verified information found in the official AnkiHub docs and the Anki manual.
You can also find answers to common questions in our FAQ and Docs.
Search
Found 0 results for โtags:official An error general support questions related to using AnkiHub category: Support order:latest max_posts:10 status:openโ
It looks like you may have accidentally pasted the instructions for this support category into your post instead of your actual question.
To help you with your issue, please reply with:
A clear description of the problem
What exactly is happening?
When does the error occur (e.g., when syncing, updating a deck, opening Anki, etc.)?
The exact error message
Copyโpaste the full error text or
Include a screenshot of the error window in Anki.
Basic setup info
Your Anki version (e.g., 2.1.65)
Your operating system (Windows, macOS, Linux)
Whether youโre using the AnkiHub add-on and/or AnkiHub web app when the error appears.
Once you share those details, I can help troubleshoot and, if needed, point you to the right AnkiHub documentation or settings to fix it.