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Found 0 results for โtags:official Error support question category: Support order:latest max_posts:10 status:openโ
It looks like youโve copied the description text of the Support category into your post, but havenโt yet described the actual problem youโre having.
To help you with your error in AnkiHub, please reply in this topic with:
What exactly is happening?
What did you click or do right before the error?
Are you using the AnkiHub add-on in Anki or the AnkiHub web app?
Exact error message
Copy and paste the full error text, or
Attach a screenshot of the error window in Anki / your browser.
Your setup
Anki version (e.g. 23.12)
AnkiHub add-on version (in Anki: Tools โ Add-ons โ AnkiHub โ View Files โ meta.json or hover over the add-on)
Operating system (Windows / macOS / Linux)
What youโve already tried
Restart Anki?
Disabled other add-ons?
Logged out/in of AnkiHub?
Once you share those details, we can narrow down whatโs going on and suggest concrete steps (e.g. updating the add-on, clearing a deck subscription, fixing sync issues, etc.).