Error

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Found 0 results for โ€˜tags:official Error support question category::person_raising_hand: Support order:latest max_posts:10 status:openโ€™

It looks like youโ€™ve copied the description text of the Support category into your post, but havenโ€™t yet described the actual problem youโ€™re having.

To help you with your error in AnkiHub, please reply in this topic with:

  1. What exactly is happening?

    • What did you click or do right before the error?
    • Are you using the AnkiHub add-on in Anki or the AnkiHub web app?
  2. Exact error message

    • Copy and paste the full error text, or
    • Attach a screenshot of the error window in Anki / your browser.
  3. Your setup

    • Anki version (e.g. 23.12)
    • AnkiHub add-on version (in Anki: Tools โ†’ Add-ons โ†’ AnkiHub โ†’ View Files โ†’ meta.json or hover over the add-on)
    • Operating system (Windows / macOS / Linux)
  4. What youโ€™ve already tried

    • Restart Anki?
    • Disabled other add-ons?
    • Logged out/in of AnkiHub?

Once you share those details, we can narrow down whatโ€™s going on and suggest concrete steps (e.g. updating the add-on, clearing a deck subscription, fixing sync issues, etc.).

Hello,

Please give us more information about the issue youโ€™re facing so we can understand it better. Full error messages and screenshots are ideal.

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