Refund Request

🙋 Support
1

Hello,

I would like a refund for my recently purchased AnKing Deck and would like to cancel my subscription. I have not used any cards yet because the material does not align with my school curriculum. How can I get a refund? It has been less than 10 days since I have purchased and still unused.

Thank you

2

I’ll help you with your refund request for the AnKing Deck. Let me search for information about AnkiHub’s refund policy to provide you with the most accurate guidance.

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Hi Maheen,

I understand you’d like a refund for your AnKing deck purchase because it doesn’t align with your curriculum. To request a refund for your AnkiHub subscription, I recommend these steps:

  1. Email the AnkiHub support team directly at support@ankihub.net with your refund request
  2. Include details about your purchase (date of purchase, order number if you have it)
  3. Mention that you haven’t used the deck yet and that it’s been less than 10 days since purchase

The AnkiHub team typically responds to support inquiries within 24-48 hours. While I couldn’t find specific refund policy details for the AnKing deck in our forum, the support team will be able to assist with your request directly.

For future reference, you can also cancel your AnkiHub subscription through your account settings page by going to:

  • AnkiHub Settings (Sign In)
  • Scroll down to “Manage Payment Method”
  • Click “Update Subscription”

I hope this helps! If you need any further assistance, please let us know.

3

Hello,

I’ve replied to your email.

Let us know if you need anything else!

4

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