I’ll help you find the appropriate contact information for getting subscribers removed from your deck.
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Reading: 🙋 Getting Help
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Reading: 🤖 I have some issues with AnkiHub premium, where can I go to get help?
Hello @layaneggx,
To get subscribers removed from your private deck, you’ll need to contact the AnkiHub support team directly. Here are the official ways to reach out:
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Email support: Send an email to support@ankihub.net with details about your deck and your request to remove subscribers.
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Contact Customer Support through the community: You can send a private message to the customer support team through the community forum by clicking here.
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Create a support post: You could also create a new topic in the Support category with more details about your situation, though for privacy reasons the direct contact methods above might be better for this specific request.
When contacting support, be sure to include:
- Your deck name
- Your username
- A brief explanation of why you need subscribers removed from your private deck
The AnkiHub team typically responds within 1-2 business days. Since subscriber management for private decks doesn’t have a self-service option in the interface, this is the best way to address your specific situation.