Repeatedly get this Syncing Error with AnkiHUb (other troubleshoots have not worked)

🙋 Support
1

I have tried the other troubleshoots but cannot fix this error. I cannot sync or use the deck like this.

    **Error**

** An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.**
** If the issue only occurs when add-ons are enabled, please use the Tools > Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.**
** When you’ve discovered the add-on that is causing the problem, please report the issue to the add-on author.**
** Debug info:**
** Anki 2.1.54 (b6a7760c) Python 3.9.7 Qt 5.14.1 PyQt 5.14.1**
** Platform: Mac 12.5.1**
** Flags: frz=True ao=True sv=3**
** Add-ons, last update check: 2023-03-26 19:48:53**
** Add-ons possibly involved: ⁨AnkiHub⁊**

** Caught exception:**
** Traceback (most recent call last):**
** File “aqt.taskman”, line 122, in _on_closures_pending**
** File “aqt.taskman”, line 71, in **
** File “aqt.taskman”, line 90, in wrapped_done**
** File “aqt.sync”, line 117, in on_future_done**
** File “aqt.main”, line 967, in on_collection_sync_finished**
** File “aqt.hooks_gen”, line 4066, in call**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/auto_sync.py”, line 46, in _on_sync_did_finish**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/auto_sync.py”, line 69, in _sync_with_ankihub_and_ankiweb**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/auto_sync.py”, line 99, in _maybe_sync_with_ankihub**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/sync.py”, line 41, in sync_all_decks_and_media**
** self._sync_all_decks()**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/sync.py”, line 65, in _sync_all_decks**
** should_continue = self._sync_deck(ah_did)**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/sync.py”, line 77, in _sync_deck**
** result = self._download_updates_for_deck(ankihub_did)**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/sync.py”, line 92, in _download_updates_for_deck**
** for chunk in client.get_deck_updates(**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/ankihub_client.py”, line 598, in get_deck_updates**
** with old_asset_path.open(“rb”) as asset:**
** File “/Users/kevinlee/Library/Application Support/Anki2/addons21/1322529746/ankihub_client.py”, line 328, in _send_request**
** request = Request(**
** File “requests.sessions”, line 645, in send**
** File “requests.adapters”, line 417, in send**
** File “requests.adapters”, line 228, in cert_verify**
** OSError: Could not find a suitable TLS CA certificate bundle, invalid path: /var/folders/lq/20rn7b697t701vzr5_7yv3f00000gn/T/tmpgkp7bl80cacert.pem**

2

Can you see if restarting Anki solves the problem? I don’t think this is actually caused by AnkiHub. This is a known issue that Anki is trying to solve: