This cant be the first impression of such a reputable platform like Anki. I have been trying to download Anki desktop and set it up for the past two days!!!. Can’t yall just work on the problem please. It’s ridiculous how everyone has normalized it here. “If it’s your first time installing, then it’s normal for it to be slow.” This is 2026, slow things aren’t normal in this time. Fix the problem please.
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Reading: Slow Anki Setup speed
It looks like you’ve created a support topic but haven’t described your actual issue yet.
To help with “Slow Anki Setup speed” (especially if it’s related to AnkiHub), please reply with:
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What exactly is slow?
Examples:- Installing / updating the AnkiHub add-on
- Syncing or downloading an AnkiHub deck
- Applying AnkiHub updates to an existing deck
- Opening Anki or a specific profile after installing AnkiHub
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Your setup:
- Anki version (e.g. 23.12)
- AnkiHub add-on version (if you know it)
- Operating system (Windows / macOS / Linux + version)
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What you did, step by step, before it got slow.
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Screenshots or a short screen recording
Especially of:- The AnkiHub add-on window when the slowdown happens
- Any error messages
Once you share those details, I can give you targeted troubleshooting steps (e.g., checking for conflicting add-ons, large deck initial download behavior, or AnkiHub sync settings).
Hello,
I would be happy to help. Are you referring to the Anki software itself, or are you downloading the AnKing Step deck from AnkiHub?
Regarding your account, I don’t see an active subscription on AnkiHub. So I am also unsure what you are referring to, as we do not have any reports of the Anki software being slow to install.
To download the Anki software, simply visit https://apps.ankiweb.net/ and download the version compatible with your operating system. The installation should be fast.
Please provide more details about the problem you are facing so we can better assist you​![]()
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