I can't link ankihub with my desktop Anki

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Reading: I can’t link ankihub with my desktop Anki

Thanks for posting, and welcome!

To help you link AnkiHub with your desktop Anki, we’ll need a bit more information about what exactly is going wrong.

Please reply with:

1. Your setup

   • Anki version (e.g. 2.1.65, found in Help → About)
   • Operating system (Windows / macOS / Linux)
   • AnkiHub add-on version (in Anki: Tools → Add-ons → AnkiHub → View Files and check meta.json, or screenshot the add-ons list)

2. What you’ve already tried

   • Are you logged into the same AnkiHub account in:
     • The AnkiHub website and
     • The AnkiHub add-on in Anki (Tools → AnkiHub → Settings)?
   • Did you install the AnkiHub add-on from our instructions here?
     → https://community.ankihub.net/docs

3. The exact problem

   • What do you click, and what happens? (e.g., error message, blank screen, nothing happens)
   • Any screenshots of the AnkiHub add-on window or error messages.

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In the meantime, you can check these common fixes:

1. Verify add-on is installed and enabled
   • Tools → Add-ons → make sure AnkiHub is listed and not disabled.
2. Log in again
   • Tools → AnkiHub → Log out (if available), then restart Anki and log in again via Tools → AnkiHub.
3. Disable conflicting add-ons
   • Hold Shift while starting Anki to temporarily disable other add-ons.
   • Then enable only AnkiHub and test again.

Once you share the details above (and ideally a screenshot), I can give you more targeted steps to get AnkiHub and your desktop Anki linked.

[Brian_BH]

Hello,

I would be happy to help.

Can you share a bit more detail about the specific difficulties you’re running into?

The more context you can share the easier it may be to be of help. Screenshots are ideal, if you can, just so I can see what you’re seeing

At the very least, you’ll want to make sure that you’ve taken care of all the necessary setup steps, in order to be able to access decks on AnkiHub. From AnkiHub.net, you should be able to click on ‘Tasks’ here and there are step-by-step instructions, with tutorials, for everything in order to get squared away:

Please let me know if that answers your question, and if there’s anything else I can help with.