Smart search hasn't been working for a few days now. Could I please get some help?

🙋 Support
1

The category for general support questions related to using AnkiHub.

Things not to ask about here:

Please include supporting information and documents such as screenshots, recordings, etc.

2

I’ll help you with your issue about AnkiHub’s smart search functionality not working. Let me check if there’s any relevant information about this in the community forum.

Search

Found 2 results for 'tags:official smart search not working'

Read topic

Reading: 🤖 What is Smart Search?

Search

Found 2 results for 'tags:official smart search troubleshooting'

Search

Found 1 result for 'tags:official smart search issue error'

Search

Found 4 results for 'tags:official premium troubleshooting'

Read topic

Reading: 🤖 I have some issues with AnkiHub premium, where can I go to get help?

Hi Raaidkhan,

I’m sorry to hear you’re having trouble with Smart Search. Based on what I can find, it appears you’re experiencing an issue with the AnkiHub Premium Smart Search feature.

What is Smart Search?

Smart Search is an AnkiHub Premium feature that helps you find cards related to your study materials by allowing you to upload files like lecture notes or PowerPoints to match with relevant flashcards.

Getting Help with Smart Search Issues

Since this is a specific issue with an AnkiHub Premium feature that has been occurring for several days, the best approach would be to:

  1. Contact AnkiHub Support directly: You can email them at support@ankihub.net as recommended in their official support guidance

  2. Include specific details in your support request:

    • When did the issue start?
    • What happens when you try to use Smart Search?
    • Are there any error messages displayed?
    • What have you already tried to resolve the issue?
    • Include screenshots if possible

Since this is part of AnkiHub Premium, their support team should be able to investigate and resolve your specific issue directly.

Is there any other information about Smart Search you’d like to know while you wait for their support team to assist you?