Subscribed decks not showing up

subscribed decks are not showing up when I click the ankihub menu and then subscribed decks; therefore, I cannot sync them. the actual decks are there though in my deck collection, just not the ankihub subscribed decks tab. I confirmed I am actually subbed to them by logging into ankihub on the web.

After subscribing on the website, copy the code, click “add” on the addon and then paste the code there