Switching from Monthly to Lifetime Access for Anking (Step 1&2)

🙋 Support
1

Hello,

I cancelled my $5/month plan a few days ago and purchased the Lifetime access plan just now. However, the Lifetime access is not showing up on my account. All I see in my “Settings” page is that I have cancelled my $5/month plan and that it will expire on December 24th.

Will my Lifetime access show up after tomorrow? I did not receive any receipt of my Lifetime access purchase via email either. Please let me know what I should do.

2

Hello,

Your lifetime will not show up since it is a “forever” subscription.

Your lifetime subscription should be active and ready to use!

I have sent you a receipt to your email as well

Let us know if you need anything else!

1 Like
3

Hi Ahmed,

Thank you so much for your prompt assistance!!! Happy Holidays :slight_smile:

4

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