@carolineyoudes your subscription should be active now!
Let us know if you need anything else!
Same issue here
same issue here
I have the same problem
@aristeuneto.11_9ae27 It appears there is no subscription associated with your email. Can you DM your email that you used to purchase the subscription?
I am also having the same issue
I am also having the same issue.
I am also having the same issue. I paid for a core membership and when I try to sync a deck over it states that I need an active membership. Please help!
I am also having the same problem, you guys should really fix this issue… I have looked at previous threads and people have been having this issue for the past two years
Hello! I’m having the same issue, getting the active membership error. Thanks!
Hi i am having the same issue now also
@jtajiri @kush1212 @carolinajohnson @jamal_113 @hanzeedent @devon00109
Hi everyone, your subscriptions should now be active.
We apologize for this, this is a bug that started about 2 weeks ago and the developers are going to push a fix for it soon. Thank you all for being so patient 
2 Likes
Hello! I am having the same issue. I have bought the core membership and downloading ankihub but when I try to sync a deck it is telling me I don’t have an active membership. Could you please help me?
Hi! I am having this same issue and was hoping to get some help in activating my account? I started a separate thread before seeing this but appreciate any help you can provide.
Since you’ve just applied for a scholarship, you’ll receive an acceptance via email when you’re accepted into the program. It will take around 2-5 days
Same issue here. Paid for core membership and unable to sync, please assist!
Your subscription appears to be active, are you recieving an error message?