The action you are trying to perform requires an active membership

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1

Hi! I got a scholarship but can’t seem to install the decks. Anki shows a message that states the title (picture below)

1762393623961292264611200623711
17623936239612922646112006237111920Ă—3412 578 KB

I’ve try to install them multiple times, I don’t know if I’m doing something wrong and anyone help please?

2

I’ll help you with this AnkiHub membership issue. Let me search for some relevant information about this problem.

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Found 3 results for 'tags:official membership active required ankihub'

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Found 7 results for 'tags:official scholarship membership ankihub'

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Reading: What if I can't afford AnkiHub?

Hi Yrtz625!

I see that you’ve been approved for a scholarship for AnkiHub, but you’re having trouble installing the decks. The message you’re seeing - “The action you are trying to perform requires an active membership” - indicates that your scholarship membership might not be properly activated in your AnkiHub account.

Here are the steps to resolve this issue:

  1. Make sure you’re properly logged in to AnkiHub within the Anki application with the same account that received the scholarship.

  2. Verify your scholarship status by logging into the AnkiHub website and checking your account/membership status.

  3. Check if your scholarship has been processed - sometimes there might be a small delay between scholarship approval and activation of your membership.

  4. Restart Anki after logging in to ensure the membership status is refreshed.

If you’ve followed these steps and still encounter the issue, it’s possible that:

  • Your scholarship hasn’t been fully processed yet
  • There might be a technical issue with your account

For direct assistance, I’d recommend:

  1. Checking the scholarship information page
  2. Contacting AnkiHub support directly through their website

Let me know if you need any further clarification or if these steps help resolve your issue!

3

Hello,

I would be happy to help. :slight_smile:

I show that you applied for the scholarship today, yeah? It can take a few days for it to be processed and approved

I still show your application for the scholarship as pending, FYI, hence why you’re not yet able to download any decks

Please let me know if that answers your question, and if there’s anything else I can help with. :slight_smile:

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4

oh it said on the website that my scholarship was approved so thats why i thought i could install the decks now