Unable to open first aid forward or boards and byond from anki

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I’ll help you troubleshoot this issue with accessing First Aid Forward and Boards & Beyond resources from Anki. Let me search the forum for any similar issues or solutions.

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Reading: McGraw Hill Integration FAQ

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Based on the information I’ve found, I can help you with your issue accessing First Aid Forward and Boards & Beyond resources within Anki. This appears to be related to the McGraw Hill integration with AnkiHub.

Possible Solutions

Here are some troubleshooting steps to try:

  1. Make sure you have the latest AnkiHub add-on version

    • Check if your AnkiHub add-on is up to date
    • You can update it by going to Tools > Add-ons > Check for Updates

  2. Check your internet connection

    • According to the FAQ, “Ensure you open up Anki while having an active Internet connection, if you start Anki while not connected, the features will not appear unless you restart Anki with a connection”

  3. Verify feature activation in settings

    • Go to the AnkiHub add-on tab and select “Config”
    • Make sure the First Aid Forward and/or B&B tabs are checked in the Sidebar section

  4. Login issues

    • If you’re getting the “invalid token” error mentioned in the FAQ, try refreshing the page and logging in again
    • For First Aid Forward, it’s recommended to use the Password option rather than the Magic Link for authentication

  5. Session timeout

    • The FAQ mentions that if you’re inactive on these resources for more than 130 minutes, your session will time out and you’ll need to log in again

  6. Check subscription status

    • Confirm your AnkiHub “premium” subscription is active
    • Verify you have active subscriptions to First Aid Forward and/or Boards & Beyond with McGraw Hill

If these steps don’t resolve your issue, you might want to contact:

For more information, please refer to the McGraw Hill Integration FAQ which provides detailed guidance on using these resources.